Ekurhuleni Municipal Workplace Hygiene | Diba BES Case Study

Statutory RolePrincipal Specialized Workplace Services Provider

Client OrganisationCity of Ekurhuleni Metropolitan Municipality

LocationEkurhuleni (East Rand), Gauteng

Delivery TimelineJan 2022 – Dec 2025

Strategic Engineering & Safety Delivery

The Challenge & Diba BES Solution

How Diba BES structured risk management protocols, contractor oversight, and statutory compliance to safeguard project delivery.

The Operational Challenge

Maintaining uniform, high-standard hygiene and prompt pest control response times across dozens of geographically dispersed civic centres, administrative offices, and community clinics.

Diba BES Strategic Response

Deployed centralized digital service scheduling, eco-friendly SAPCA/NCCA certified chemicals, mobile supervisor inspection vans, and barcoded dispenser replenishment tracking.

Approved Scope of Work

Key Statutory Deliverables & Engineering Scope

Detailed breakdown of specialized safety agency, risk assessments, inspections, and contractor governance tasks performed on site.

Daily sanitization, deep floor cleaning, and window hygiene across 45+ municipal buildings

Eco-friendly washroom hygiene dispenser installation, maintenance, and chemical consumables supply

Certified commercial pest management (SAPCA registered) covering termites, rodents, and crawling insects

High-risk municipal clinic biological waste handling under Department of Health environmental guidelines

Quantified Outcomes & Delivery Impact

Measurable Results Backed by Verified Evidence

Documented performance metrics, zero-harm milestones, and statutory audit achievements recorded across this project.

01

Consistently maintained 99.4% SLA audit score across all 45+ municipal facilities

Verified Evidence

02

Zero hazardous chemical incidents and zero pest infestation escalations

Verified Evidence

03

Protected health and safety of over 8,000 municipal staff and hundreds of thousands of visiting residents

Verified Evidence

Stakeholder Governance & Standards

Technical Specifications & Engineering Partners

Client Contact / Directorate	Elvis Lekokotla (City of Ekurhuleni Real Estate & Facilities)
Delivery Mandate	Enterprise Municipal Framework Contract
Statutory Standards Complied	SAPCA GuidelinesNCCA Code of PracticeSANS 10234 (GHS)OHS Act 85/1993

Approved delivery evidence

Other Approved Delivery Records in this Service Area

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City of Ekurhuleni Metropolitan MunicipalityEkurhuleni (East Rand), Gauteng

Principal Specialized Workplace Services Provider

Enterprise municipal-wide specialized commercial deep cleaning, routine hygiene installations, certified pest control, and environmental risk waste management across 45+ civic facilities.

Consistently maintained 99.4% SLA audit score across all 45+ municipal facilities
Zero hazardous chemical incidents and zero pest infestation escalations

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Specialized Hygiene & Facilities Contractor

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Achieved 100% tenant satisfaction rating across all commercial properties
Extended carpet and flooring asset lifespan through specialized preventative maintenance

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