Request a quote

Municipal & Civil Works • Case Study Record

Tsakane Customer Care Centre (CCC) Administrative Complex Refurbishment

Statutory health and safety agency for the complete overhaul of municipal customer service halls, rates collection banking facilities, staff offices, and access infrastructure.

Discuss a Similar Project
City of Ekurhuleni Metropolitan MunicipalityClient / Contracting Authority
R15.0 MillionContract / Capital Project Value
Pr. Construction Health and Safety AgentDiba BES Appointed Role
Statutory RolePr. Construction Health and Safety Agent
Client OrganisationCity of Ekurhuleni Metropolitan Municipality
LocationTsakane / Brakpan, Gauteng
Delivery TimelineMay 2021 – Jul 2022

Strategic Engineering & Safety Delivery

The Challenge & Diba BES Solution

How Diba BES structured risk management protocols, contractor oversight, and statutory compliance to safeguard project delivery.

The Operational Challenge

Maintaining active municipal customer payment services during building works.

Diba BES Strategic Response

  • Constructed temporary dust-tight partition barriers and maintained dedicated pedestrian routes.

Approved Scope of Work

Key Statutory Deliverables & Engineering Scope

Detailed breakdown of specialized safety agency, risk assessments, inspections, and contractor governance tasks performed on site.

Customer service hall architectural fit-out and acoustic drywalling safety
HVAC ductwork installation, electrical compliance, and access ramps
Contractor monthly audits and DEL statutory filing

Quantified Outcomes & Delivery Impact

Measurable Results Backed by Verified Evidence

Documented performance metrics, zero-harm milestones, and statutory audit achievements recorded across this project.

01

Delivered modern civic customer center with zero disruptions to revenue collection

Verified Evidence
02

Zero contractor or visitor safety incidents

Verified Evidence

Stakeholder Governance & Standards

Technical Specifications & Engineering Partners

Consulting EngineersTakgalang Consulting (Musa Sambo)
Client Contact / DirectorateCity of Ekurhuleni Real Estate Directorate
Delivery MandatePr.CHSA Statutory Agent
Statutory Standards Complied
Construction Regulations 2014OHS Act 85/1993

Approved delivery evidence

Other Approved Delivery Records in this Service Area

Water & Bulk InfrastructureR1.4 Billion

Vaal Gamagara Regional Water Supply Scheme (Roscoe to Black Rock Bulk Pipeline)

Department of Water and Sanitation (DWS) / Sedibeng WaterKathu to Black Rock, Northern Cape
Pr. Construction Health and Safety Agent (SACPCMP CHSA)

Full statutory health and safety agency and risk engineering across 75km of deep bulk water pipeline trenching, high-pressure pipeline installation, and pump station upgrades.

  • Over 1,200,000 Safe Man-Hours achieved with Zero Lost Time Injuries (Zero LTI)
  • 100% Department of Employment and Labour statutory audit pass rate
Explore Case Study
Water & Bulk InfrastructureR15.5 Million

Modderspruit Village Bulk Water Reticulation and Distribution Network

Independent Development Trust (IDT)Modderspruit, North West Province
Pr. Construction Health and Safety Agent (SACPCMP CHSA)

Statutory health and safety agency for rural bulk water network expansion, communal standpipe distribution, and storage reservoir construction.

  • Zero community or contractor injuries during 18-month construction period
  • Successfully connected clean running potable water to over 1,400 rural households
Explore Case Study
Water & Bulk InfrastructureR5.0 Million

Construction of 82 Toilets & 3 Boreholes at Mathabatha, Mampotjane & Mmammati Schools

The Mvula TrustMathabatha, Limpopo
Principal Contractor & Water Engineering Specialist

Turnkey construction of 82 modern waterborne ablution units, deep geological borehole drilling, submersible solar pumping, and elevated water storage tanks across three rural primary schools.

  • Eliminated all dangerous pit latrines and restored hygienic sanitation for 2,200+ rural learners
  • Zero learner or worker safety incidents across 15 months of construction
Explore Case Study

Start Your Next Engagement

Ready to Discuss a Similar Project Scope?

Contact our registered SACPCMP Pr.CHSA agents, compliance specialists, or training coordinators to structure a tailored proposal.

Request a ConsultationProcurement & Tender Pack