The issue log connects a reported workplace concern with the person receiving it, the assigned response and feedback. It does not replace urgent reporting arrangements.
Worked example
The illustrative issue concerns a recurring access obstruction. The representative records the location and communication, while the responsible manager’s action and follow-up evidence remain separate. Reporting an issue does not demonstrate that it has been resolved.
Use the resource
Use neutral factual wording and protect personal information. If the issue requires immediate action, use the workplace’s agreed route. Keep routine meeting feedback connected to the original issue reference.
Worked record
| Issue/date | Location/context | Raised with | Acknowledgement | Action owner | Follow-up evidence | Feedback/status |
|---|---|---|---|---|---|---|
| Example S-01 / enter date | Shared access area | Responsible manager | Enter response | Assign owner | Pending | Open; feedback required |
How to use it
- Record the concern and context.
- Identify who received it.
- Track assigned action and evidence.
- Return the outcome to the representative.
Your working record
Enter your information, then download a copy to keep it. Entries stay in this tab and are not saved automatically.
Blank record
Download a blank copy for offline reference or printing. Complete the editable record above to save your entries.
Download blank recordRelated guidance and resources
Source context
- Current Diba training catalogue
Catalogue identities, duration, audience and listed prices only.
Source context checked 6 October 2026. Examples are illustrative.